![]() ![]() The Jack in the Box training team worked with Inkling to create templates that would infuse training content with the hip branding the company is known for. Once the team saw the capabilities of Inkling, they knew training would soon go from dull and tedious to engaging and fun.Ĭollaborating on Fresh, Branded Training Content The goals of the initiative were to enable employees to be more self-sufficient with training so managers could spend more time with customers, to reduce complexity both on the part of the learner and course authors, and to speed up new employee proficiency as well as proficiency for all employees with new menu items. The director of the training team had heard about Inkling from new leaders at the company who had experience using it in other job roles, so the team began to take a serious look at it. Employees need to be trained on all of these new menu items quickly to offer them to customers but the authoring process for training was lengthy and complicated. That’s two to four new products with new ingredients, packaging, and preparation processes every two months. To complicate things further, the company launches a minimum of six new menu items each year. And, the training experience also didn’t match the fun and light-hearted image Jack in the Box had in the market. Each franchise often had its own training that didn’t always sync up with the corporate direction. The challenge was that new employee onboarding wasn’t always consistent across all locations. Since Jack in the Box is 94% franchised owned, the company’s training team had been putting together a strategy to ensure that the employee training experience was more engaging and aligned with its brand. Not only that, but the flexibility of Inkling became paramount for the company to respond to new safety procedures to keep both employee and customer safe, and to keep the business running. Please see our Courses section for detailed information on what the classes contain and the methodology behind them.When Jack in the Box decided to modernize employee training for the company’s 60,000 employees located in 2,200 quick-service restaurants across the U.S., the L&D team had no idea that two weeks later a global pandemic would soon hit the nation.īut the team was confident in their choice to go with Inkling to brand Jack in the Box employee training to make frontline workers feel part of company culture and reduce employee turnover. PRE-SCHOOL: for those children currently too young to start Class A (3.5/4 year olds)ĬLASS A: for those children who are learning their phonic sounds (5/6 year olds)ĬLASS B : for those children who have some phonic knowledge in English (7/8/9 year olds)ĬLASS C : for those children ready to tackle different writing styles (10/11 year olds) Classes are taught by Zoe Ashcroft, Crystal Menninga, Magali Banquet and Lysiane Dixte on Wednesdays and Saturdays on ZOOM. ![]() So much so that I've decided to offer them to children who are too far from our school in Toulouse to attend in person. ![]() A lot of creativity, trial and error and determination made them a success. We split the two hour class into two slots each week (as everyone goes stir crazy on Zoom after two hours no matter how old they are!) and found that the children were able to concentrate for that length of time. If so, then we would love to welcome you to our online primary section! When Covid hit in 2020 we found ourselves having to move our classes online with no notice, and as a result became Zoom experts very quickly! At first we thought it would be impossible and it certainly proved a challenge for my teachers, but they made it work brilliantly.
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